A new knowledge base!
We've released a new knowledge base (support portal). All help links within the Uplisting app now open a guide on the new knowledge base. Our goal is to provide as many helpful guides, images and videos as possible to help you make the most out of Uplisting.
New message tags
We've added 3 new message tags which can be used on automated messages, saved replies, automated reviews, eSign rental agreements and custom tags.
The new tags are:
Watch out for another message tag feature coming soon which will allow you to create your own tags which will provide inputs on all your listings and multi-units. We'll explain more soon!
API: Search available properties endpoint
Today we released a very handy API endpoint that allows you to search for available properties in your portfolio, in real-time.
This endpoint is especially helpful for those of you with your own booking engine. Rather than syncing availability periodically from Uplisting, you can instead link your search page with this endpoint.
The payload will be a list of properties that meet the search criteria entered in the query string, in JSON API format. It will also include the property addresses, photos and amenities in the included data. For a fuller explanation, see the properties endpoint.
Learn about the Availability endpoint here.
Search criteria
You can choose to search by any, or all, of these criteria via the query string on the request.
- the date of check in.
- the date of check out (note this is the morning of check out)
- the number of guests for the booking
- the maximum price allowed for the booking
- the minimum price expected for a booking
- scope the properties by a specific city location
Arrival and departure time message tags
You can now insert pre-agreed guest arrival and departure times on automated messages, saved, replies, custom tags and the eSign rental agreement.
📢 Important update to linked listings
We have released an update to the linked listing feature where unavailability markers now (optionally) create corresponding unavailability markers on linked listings.
Previously unavailability markers were only created due to bookings.
This update is enabled by default. If you prefer you can disable the creation of linked unavailability markers by toggling it off under each listings linked listings settings tab (see screenshot below).
Screenshot 2021-06-02 at 13
[NEW] ✍️📃 Automated eSign Rental Agreements
You already automate most guest pre-arrival tasks on Uplisting. You can collect your guest's actual email, verify their identity, collect a security deposit, send automated messages. Now you can automate the final piece in the puzzle, eSign rental agreements.
"WOW. This feature has saved my team hours already. We don't need to send guests to different services, check those services, review against our reservations and chase guests. Everything our guest needs to do is on one page and we can see the status of each task on one page too".
How does it work?
Your guest experience
Your guest can perform all tasks on one unique (mobile friendly) page hosted by Uplisting. There is no need to send links to 3rd party services or figure out if a guest has performed specific tasks. Send your guest one link (automatically) and view the statuses of each job directly on Uplisting.
Screenshot 2021-05-05 at 10
Your experience - everything in one place
Once you enable the feature you'll see the status directly on each reservation on Uplisting. You can see the rental agreement is signed in the example below, and you can click to view the signed PDF agreement.
What guest pre-arrival tasks can I automated on Uplisting?
You can automate most, if not all, of your guest pre-arrival tasks on Uplisting.
✅ Collect your guest's actual email address
✅ Verify your guest's identity
✅ Collect (3DS) payment information for a security deposit
✅ Collect eSigned rental agreements from each guest
✅ Set and send smart-lock codes
✅ Send automated guest messages
When you need to chase guests to perform specific tasks, you can use our Saved Reply feature to send personal messages with a couple of clicks.
[Fixed] Guest identity link failures
Depending on the circumstances, guest identity links can fail. The reason is Uplisting caches the link we get from the guest identity service, but this link can be changed.
We released an update earlier today that fixes any guest identity link failures.
Thanks for your patience!
Instant book no longer required by Airbnb
You can now disable instant book for certain software connected platforms like Uplisting. Instead, set your listings to Request to Book.
Automate smart-lock access for all bookings for most lock brands!
We're delighted to release our integration with RemoteLock to automate smart locks for all bookings and for most smart lock brands. We had so many requests for this integration which makes check-ins almost too easy.
✅ Works with most popular lock brands such as August, Igloohome, Schlage, Yale and more.
✅ Every booking on Uplisting creates a corresponding guest and code on RemoteLock (and in turn, your smart lock)
✅ Any changes to the booking (check-in and out date) will reflect automatically on your smart lock
✅ Set your arrival and departure times directly on Uplisting (eg. if a guest purchases early arrival, you can very easily update the arrival time directly on Uplisting)
Check out the video for a full explainer and let us know if you have any questions. Read more here.
We released this feature to members on our Facebook early. Join our group for early product releases, to provide feedback and chat with other members.
WiFi message tags
You can now use wifi-details in automated messages, saved replies and custom message tags using the new {wifi_name} and {wifi_password} message tags.
If you have the wifi details on your Airbnb listing we should have automatically synced those to Uplisting for you.
Go to the `Listing settings > Details > Guest resources' to see your wifi name and password.
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